Shipping and Orders
At Sweet Envy Chocolate and Tea, we freshly blend, pack and label all of our teas, chocolates, brews, and sugars by hand. Due to the high volume of orders received over the holidays, orders may take up to 10 business days to process, prior to shipping.
WHEN SHOULD I EXPECT MY ORDER?
Standard orders are processed and shipped within 2-3 business days of purchase unless otherwise noted in the product description. Once your order has been processed and off to shipping, the average transit times are 3-5 business days unless Express Shipping is purchased in which transit times will be quicker - estimated timing will be indicated at checkout for your location.
When your package is on its way, you will receive an email notification from us including the tracking information for your convenience.
*Please be advised that due to high demand on some of our Teawares, Accessories, and Decor, these items will have an estimated shipping time of 2-4 weeks.*
MULTIPLE ORDERS + BACKORDERS
If multiple orders are addressed to the same location, we will try our best to ship them together unless if multiple shipments are requested and depending on which of our warehouse has the item. In the occasion that one of your items is back ordered, we will ship all your items on a later date as soon as the back ordered item is available. If you would prefer multiple shipments or partial earlier shipment for back ordered items orders, please make sure to indicate in "notes" as you are checking out or contact us at email@example.com